Privacy Policy
Effective Date: March 25, 2025
This Privacy Policy explains how Keyaro Edutech Private Limited (“Seekho,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our mobile applications, websites, and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you use the Services:
- Account Information – such as your name, email, phone number, or other identifiers you provide when creating an account.
- Device and Technical Data – such as device type, operating system, app version, unique identifiers, IP address, crash logs, and diagnostics.
- Usage Information – including interactions with content, time spent, features used, and navigation within the Services.
- Payment and Transaction Data – if you subscribe through Apple, Google Play, or our website, your payment details are processed by those third parties; we receive limited transaction confirmations.
- Support Communications – information you provide when contacting us for support or feedback.
We do not knowingly collect data from children under 13. If we learn that a child under 13 has provided information, we will delete it.
2. How We Use Information
We use your information to:
- Provide and improve the Services.
- Process subscriptions and payments.
- Communicate with you about your account, updates, and offers.
- Personalize recommendations and measure engagement.
- Detect, prevent, and address fraud, misuse, or technical issues.
- Comply with legal obligations.
3. Sharing of Information
We may share your information with:
- Service Providers – vendors and partners who support hosting, analytics, payments, customer support, and marketing.
- Advertising and Analytics Partners – such as Meta, Appsflyer, and similar providers, to help us measure campaigns and show relevant offers. This may be considered “sharing” under certain U.S. state privacy laws. You can opt out as described in Section 6.
- Legal and Safety – if required by law or to protect rights, property, and safety.
- Business Transfers – in connection with mergers, acquisitions, or restructuring.
We do not sell your personal information for money.
4. Data Retention
- We retain personal data for as long as necessary to provide the Services and comply with legal obligations. Retention periods vary depending on the type of data and purpose of processing, consistent with what is disclosed in Seekho’s current practices. In general, we retain personal data while you have an account with us and for a reasonable period thereafter, or as required by law.
5. Security
- We implement reasonable technical and organizational measures designed to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on where you live (e.g., California, Colorado, Connecticut, Utah, Virginia, Texas, Oregon, Delaware, Iowa, Indiana, Montana, Tennessee), you may have rights to:
- Access your data.
- Correct inaccurate data.
- Delete your data.
- Opt out of targeted advertising or “sharing.”
- Request portability of your data.
- Appeal if we decline your request.
How to Exercise Your Rights:
To exercise your privacy rights (such as access, correction, deletion, or opting out of sharing), please email us at us.support@seekhoapp.com
We will verify your identity before processing requests. You may use an authorized agent if state law allows. We will not discriminate against you for exercising your rights.
Global Privacy Control (GPC): We honor GPC signals where required.
7. International Visitors
- Our Services are hosted in India. If you access the Services from outside India, your information may be transferred to and processed in India, where data protection laws may differ from those in your country.
8. Changes to this Privacy Policy
- We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or in-app notice before they take effect. Continued use of the Services means you accept the updated policy.
9. Contact Us
- If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
By Email: us.support@seekhoapp.com
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